hair cuttery butchered my hair because shes incompetent, spiteful and negligent north miami beach Nationwide

PURE INCOMPETENCE, SPITE AND NEGLEGENCE 

My problem was at the location in the skylake plaza with a chick named Claudia.

Let me start by saying it took me three years to grow my hair long AGAIN after another idiot years ago did the same thing at the same place (it was down to my butt) I came in with the intentions of getting my ends cut and came out basically bald! 
I came in and literally grabbed my hair told her this is how much I want cut off. And it was literally under 2 inches off. My hair came down to a v and I was pretty clear when I told her that I grew my layers out and I didn't want layers to just cut the ends. All she kept doing was complimenting how long and pretty my hair was and then She started to twist all of my hair over my face and I asked her what is this supposed to do and she says oh it's to cut the edges and completely chopped it off. Even the hairdresser 2 chairs over said she didn't listen to what I wanted. And when I cried she said I only cut 4 inches off. My hair is a chopped up mess, it looks like a 5 year old cut it and it is on my shoulders and layered, phrasing it better I am butchered. And as I was crying trying to hold my composure before I went off, she says well trust me your hair needed it. I am disgusted with these people. 

Now the customer service end, they do not care about it they expect me to go to another hair cuttery and have them cut off MORE to "fix" what she has done. Anyone who sees me laughs at my hair and my confidence is back to the floor. They won't even pay for extensions to cover up this disaster because of their incompetent employee. And they didn't even investigate the district leader (who called me after I called 5 times about this issue after 2 weeks) said oh yeah she did cut it short and didn't listen but we won't help because it's just hair. She sounded like some random hialeah idiot you find in the flea market. Yes it's just hair point is it was all chopped off, it's butchered and it took me three years to grow it .   

I will make it my goal to let everyone know my experience and post this everywhere. And also make sure everyone knows my experience and the "wonderful" customer service I got at the end. And even after that pointless call I got from her I wrote to customer service again about her incompetence and nothing. 

Save your money and state of mind. Spend your money on people who actually have skill and are not spiteful.