Report: #1251600

Complaint Review: carrentals.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, August 28, 2015
Updated: Fri, August 28, 2015
Reported By: raybrowneyes — California USA

Author Confirmed

Why?

carrentals.com Internet USA

Phone:
Web: carrentals.com
Category: Car Rentals

carrentals.com Worst car rental experience ever online Internet

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This has to be the worst car rental experience I have ever had. The reservation was misleading. I did a search for a vehicle at the MCO airport, however, after making the reservation I realized that the system AUTOMATICALLY directs you to find the cheapest price closest to your desired area. So I ended up with a rental car that wasn't even at the airport -- it was close to the airport. THE CUSTOMER SERVICE IS HORRIBLE!!!! I never spoke to a "live" person. All of the customer service is e-mail only. I contacted them within 2 hours of making screwed up reservation, and they refused to issue a refund. I got my credit card company involved and they could not get my money back either. $300 GONE!!!! THE WORST EXPERIENCE EVER!!!! Worse than zero stars...more like NEGATIVE 1,000 stars.

This report was posted on Ripoff Report on 08/28/2015 06:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carrentalscom/internet/carrentalscom-worst-car-rental-experience-ever-online-internet-1251600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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