Complaint Review: carrentals.com - Chicago IL
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- Author Confirmed
- carrentals.com Chicago, IL United States
- Phone:
- Web: carrentals.com
- Category: Car Rentals
carrentals.com False Advertising--Unlimitied miles--No Refund Chicago IL
*Consumer Comment: Why In The Workd Are You Using These Third Party People?
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Be very careful using this company! They rented my family a car from Fox that advertised, “Unlimited miles.” They collected ALL FEES in advance (several hundred dollars). When We got to the Fox rental counter they explained that due to “geographic restrictions” the car WAS NOT unlimited miles. Fox refused to give me the car that CARRENTALS.com collected money for in advance.
I then contacted CARRENTALS.com and they refused to refund the hundreds of dollars they collected for services that were NEVER RENDERED! This company should be avoided—they have a blatant disregard for their customers and are stealing money from families for services that are NEVER RENDERED!
One can only wonder how many thousands of dollars they take from honest families every year who never actually receive the services (car rental). A very interesting business model indeed.
This report was posted on Ripoff Report on 12/28/2019 09:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/carrentalsdotcom/chicago-il-false-milesno-1489666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Why In The Workd Are You Using These Third Party People?
AUTHOR: Momo - (United States)
SUBMITTED: Monday, December 30, 2019
Experienced car renters and travelers NEVER use these third parties to arrange rentals! These third parties CANNOT do anything YOU can't do for yourself! They cater to the inexperienced! When things go wrong, YOU are the one left holding the bag! When you want to rent a car, you car the rental car places yourself! These third parties aren't worth even a half cent!
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