Report: #1153957

Complaint Review: Carrentals.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, June 11, 2014
Updated: Wed, June 11, 2014
Reported By: mel — Irvine California

Author Not Confirmed

Why?

Carrentals.com Internet USA

Phone:
Web: www.carrentals.com
Category: Car Rentals

Carrentals.com Scam - Hidden costs Internet

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I rented twice from them not realizing that even though on their website it says Total Cost for rental is $xx.xx, you end up paying the car rental dealer another fee for what they call premium location. Carrentals.com are aware of the premium location, and instead of putting it up front and adding it to your total cost, they hide it in the terms and conditions in fine print so that is not obvious at all. So for a $60.00 rental I paid a total of $160. and for a $99.00 rental i paid $205. Absolute scandal. NEVER use them again. Customer service does not respond. I hope this will alert you to their scams.

This was related to a rental in Amsterdam, pickup at Schiphol Airport. Company used Hertz.

This report was posted on Ripoff Report on 06/11/2014 12:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carrentalscom/internet/carrentalscom-scam-hidden-costs-internet-1153957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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