Avangate deceptive, lied, not following through with svc Redwood City CA

I requested a pc cleaner and harddrive clear for 29.95, they took my purchase order and then told me I would have to

wait for an email to get my reference number.  When the e-mail came I clicked on a website, that brought

me to a telephone conversation, the gentleman said I had signed up to protect 5 computers for 2years ,

which cam to a total of 579.00.  I hung up the phone, they kept calling back and I would not answer.  They

eventually reached my husband and needless to say that went over like a lead balloon.  I still would not finish

any agreement.  The next day I called back, and with some not so nice words, I wanted my money back.

I spoke to a man who was a billing supervisor, Sanjit, he said he would give me a 500.00 refund and it should show uo in the next 10 t0 12 days, with a confirmation #of 10707.

This was May 29th, I have not received any money or any more contact.