Vehicle Services Department, Plano TX Pushing for extra insurance with manipulative tactics Plano Texas

This company is trying to convince individuals, even when they already have significant service coverage for their car as I do, to buy additional coverage through them with very deceitful tactics. The letter they send out uses a tone that makes one wonder if he/she forgot to do something about their car and it is conducive to call them. (No other notice will be sent his will be our only attempt to contact you about you factory warranty, which may have expired or will be expiring). Meanwhile no description of the terms of their coverage and its cost is included in the letter.

I first checked the Internet and was glad to find a report in this site. When I called them asking to stop sending phony, unnecessary letters, they tried to convince me that I did need them for all the cost not covered by my service and that I would not be able to afford if something happens. This without having a clue of my financial situation. They state that their family and old parents with limited income are thankful to have this coverage as a manipulative tactic of persuasion. When I insisted that their approach was a scam all they could reply is: "Your life sucks and this is why you are mad about this”, a poor and not very convincing statement that they are a reputable business.