Complaint Review: USAA - San Antonio Texas
- USAA P.O. Box 659474 San Antonio, Texas United States
- Phone: 1-800-531-8722
- Web: www.usaa.com
- Category: Auto Insurance
USAA USAA Insurance USAA Refuses to Pay Fair Market Value on Claims San Antonio Texas
*Consumer Comment: Go to court
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USAA claims that they take care of the military and veterans of the United States but that claim is in fact false. I have been a member of USAA for years, paid them plenty in credit card fees. When I was involved in an accident with another one of their members, who has their insurance, they are refusing to pay the full market value of my vehicle. I have repeatedly sent them proof that my vehicle was worth well more than they are claiming yet they refuse to even consider it. Even though that is exactly what they told me to do when I disputed the amount.
My main contention with them at this point is their claim to take care of the military and it's veterans, when in fact that is just false advertising to help them drum up business and make money. I am a veteran of the United States Military, I have served in two overseas combat tours, and they are refusing to help me out by paying me the full market value of my vehicle that was deemed a total loss. It amazes me that they are allowed to make claims that they have anything to do with the military and that they use that claim to take advantage of current and former military members.
I want USAA exposed for what they really are, a greedy money making corporation that could not care less about the military or anyone else.
If you are ever involved in an accident with a USAA Insurance member then I really feel sorry for you. They will absolutely NOT take care of you. They will screw you at every step in the process.
This report was posted on Ripoff Report on 02/26/2019 05:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usaa/san-antonio-texas-78265/usaa-usaa-insurance-usaa-refuses-to-pay-fair-market-value-on-claims-san-antonio-texas-1474329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Go to court
AUTHOR: voiceofreason - (United States)
SUBMITTED: Wednesday, February 27, 2019
EVERY insuser does this. They count on 99% of us NOT going further and taking them to small claims court, where so long as you can document your vehicle's likely value, they will almost always lose.
In fact, just opening the court case alone might prompt them to settle higher to free up their staff attorney from having to be present at yet another unwinnable case.
You can also call whatever agency in your state oversees insurers. We did once and not 10 minutes later the recalcitrant adjuster called us back hat in hand offering exactly what the state agency man agreed our car was worth.
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