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Report: #1467108

Complaint Review: The Pug Life Store - Los Angeles California

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  • Reported By: Regina — Springfield United States
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  • The Pug Life Store Los Angeles, California United States

The Pug Life Store Pug Life Harness Charged my card and failed to deliver the product Los Angeles California

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The Pug Life Store charged my card for a dog harness, plus expedited processing, but it's been two months and I still haven't received the harness. I have tried emailing and calling, but they will not respond. There is no way to write a legitimate google review to warn other consumers about the company's business practices, but there are other write ups on the Better Business Bureau. The complete lack of respect for those of us who have paid for a product, trusting we would get the item we paid for, is what upsets me the most. It's businesses like this that will bring back brick and mortar sales. I won't shop online without checking the BBB and google reviews first. If you don't have a google review, as this company doesn't, it's because you paid to keep yourself anonymous somehow--and if the only good reviews you receive are on your own website, then it's a clear indication that you're not to be trusted and your product is either crap or you won't deliver it. 

People, there are good harnesses at the Pet Stores. I found a Kong harness at Petsmart. If you have to buy online, use Amazon. At least they will refund your money if you don't get the product and they track the packages. 

This report was posted on Ripoff Report on 11/10/2018 03:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-pug-life-store/los-angeles-california/the-pug-life-store-pug-life-harness-charged-my-card-and-failed-to-deliver-the-product-los-1467108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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