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Report: #1334710

Complaint Review: Sirius XM Radio - New York New York

  • Submitted:
  • Updated:
  • Reported By: J & R — Fuquay-Varina North Carolina U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Sirius XM Radio 1221 Avenue of the Americas, 37th Floor New York, New York USA

Sirius XM Radio Sirius XM keeps taking money out of my account after being told to CEASE AND DESIST New York New York

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We have been dealing with this for the last six months. My Wife opened an account with Sirius because she bought a new car that had a satellite radio built in and she wanted to try it out. She was having problems with the radio cutting in and out so she called to see if they had an antenna or maybe a signal booster to help with the reception since we live in an area with alot of trees and this causes the cutting out problem. They told her they had an antenna for $8.72 and so she approved them to send it to her. Well they sent her a radio and charged us $35! This did not sit well with her so she called and cancelled the account with Sirius and had them give us our $35 back.

They say they are "sorry for the mix up" & "we will get that right back to you" and they did send the money back that time. Well not even a month goes by, they charge us again. My wife calls them again and tells them to give our money back and make sure you put in your computer that they do not have permission to take any money out of our account. They put the money back into our account and assured us that all our card info has been deleted and it wont happen again. Well tonight I download my debits into Quicken and guess who decided to charge us AGAIN? That's right SIRIUS XM !!!

They took $40.17 out of our account on 10-21-16 when they were told to cease and desist. This is the last straw. Tomorrow we are going to the bank and have them charge back the 40.17, we are cancelling the card the wife used to open that infernal account with SATAN's XM radio. Sirius can deal with the bank ! You can bet they will not be as nice as we have been. We are also contacting our attorney and see if there is any way to pursue litigation against this kind of unlawful behavior. This is the THIRD time this has happened. This is NO mistake. They are doing this ON PURPOSE. It's time to make an example out of unscrupulous companies who think they can STEAL money from people !

This report was posted on Ripoff Report on 10/23/2016 08:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-xm-radio/new-york-new-york-10020/sirius-xm-radio-sirius-xm-keeps-taking-money-out-of-my-account-after-being-told-to-cease-1334710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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