Melaleuca Bunch of Crooks Idaho Falls Idaho

I called Melaleuca and tried to close my account the end of October 2014.  They said I had to send some special form but I was to late that month so they sent me a certificate for $53.39 for September .  I told them I wanted to send it back but they said I couldn't.  I had to order product and pay $53.39.  They tried to charge my bank card for the $53.39  but couldn't because I lost my card and canceled it.  They called and called me to the point of harassment. I told them I was not going to give them my new card number because I knew they would take out the $53.39.  I told them since I couldn't send the certificate back I would send the order they wanted and pay the money at the end of the month when we got paid. I told them again I wanted to cancel.  They said I had to fill out some form online but I couldn't do that because they locked me out of my account until I paid the $53.39.  I looked online for an hour trying to find that form but I couldn't find it.  I paid the amount due on November 1.  Then they charged me another $64.96 for October and sent a box of product!

I called them again and told them to close the stupid account.  They said I had to return the product and pay the shipping.  I was told I had to write a letter and it had to be done a certain way and put in the box with the product.  I did that and sent it back. I also sent a letter to their corporate office. 

Today, Decembe 2, 2014 I was charged another $53.39 for November.  I called them again and they said I wasn't supposed to put a letter in the box. I asked them what kind of stupid games they are playing. They said they never received my other letter to the corporate office. She asked what address I sent it to.  I knew she didn't believe me and was going to turn it around on me.  I  told her I just wanted my money back and wanted to cancel my stupid membership. 

She said she would email me that special form within 20 minutes and I had to fax it back.  It's been an hour and I still haven't received it.  I spoke to someone in another department and he said I could just fax a letter with my signature.  Here we go again.  He said I would get my refund but I wouldn't get the tax or shipping back.  Why would they keep the tax for something I returned?

Anyway, I just wanted to let everyone I can not to do business with them.  Their products aren't that great and you can buy nautral products on the shopping channel.