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Report: #1373576

Complaint Review: Listen Clear - Nationwide

  • Submitted:
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  • Reported By: DESI — Longwood Florida USA
  • Author Confirmed What's this?
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  • Listen Clear Nationwide USA

Listen Clear Preying on the elderly Nationwide

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Listen up and listen clear, this company called Listen clear is no more than a leech sucking bllod from the veins of the elderly and anyone unwise enough to fall prey to their TV ads.  They operate under the guise of a legitimate company but believe me they are far from it.   In essence, they possess all the trappings of  FLIGHT BY NIGHT operation with the sole purpose of making a profit any which way they can.  Do not be fooled by their clever ads for they are a classless operation.

My wife, unbeknownst to me, was unfortunate enough to trust this company and try their hearing aid for the promised 45 days free.  Firstly,  my wife was informed the cost of the product was 4 payments of $69.00 and when the product arrived, it was bulky and not a good fit.  My wife then sent it back requesting something smaller and not as powerful as the original unit.  The second unit arrived some 30 days later but had a tendency ot stop working around electronics.  At that point we had made about 3 payments, so we decided to just cut our losses and return the product because we still had not received a contract from the company and genuinely felt uneasy about their actions.

My wife then called to return the product and was told we owed 21 more payments.  She then stated she was originally told only 4 payments of 69.00 not 24 payments.  After all, she on a fix income and would never agree to buy a hearing aid for upwards of $1500.00.   She requested a return ;abel but they flat out refused to do so.  In fact, one of the customer serviceless agent stated they would send her a collection letter.

I then myself called this operation and that is how I refer to them because they does not qualify as a company.  I actually felt as if I was speaking to someone lounging in his bedroom.  I demanded to speak to a supervisor and after a long while someone can on the line who I felt was pretending to be a supervisor.  I demanded to be allowed to listen to the call but he said he could not comply but assured me he had and the agent advised 24 payments.  I told him I did not believe my wife would agree to pay 1500 for a hearing aid on a fixed income.  No one would agree to such rubbish.  I then request a return address to give back his product but he refused to cooperate stating we were not past the 45 day return window and now must pay for the product.

I told him he was absolutely made if he thought I was paying 1500 for a hearing aid when they never produced a contract...his agent flat out lied to my wife....they are unwilling to accept their defective product back and even unwilling to allow me to listen to the call.  Folks, now that does not make sense for a legitimate company to behave that way and if something does not make sense...then it is a LIE...so listen clear and steer clear of this fly by night operation.

It stands to reason a operation like these guys would get into the hearing aid business for the sole purpose of preying on the ones who need these devices....Senior Citizens...they tell you it is 4 payments...send no contract..and then slam you with 24 payments...Seniors cannot hear well to begin with so it would be easy to say..Oh...no the agent said 24 payments....especially when they are not sending a contract  and their customer's auditory senses are reduced already which in essence is the reason they  are calling in the beginning. 

In Essence...THEY ARE A SCAM OPERATION...

 

This report was posted on Ripoff Report on 05/16/2017 03:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/listen-clear/nationwide/listen-clear-preying-on-the-elderly-nationwide-1373576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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