Report: #298682

Complaint Review: IGIA - New York New York

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Ripoff Report is Xcentric Ventures

Submitted: Thu, January 10, 2008
Updated: Thu, January 10, 2008
Reported By: — Richardson Texas

Author Confirmed

Why?

IGIA 245 8th Avenue PMB 855 New York, New York U.S.A.

Phone: 800-711-8357
Web:
Category: Appliances

IGIA Stormvac Windstorm Removed $295.25 from our account. Order cancelled. Funds never returned New York New York

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Ordered vacuums 11/14/05. $295.25 was removed from our bank account within 30 minutes after order. Order cancelled 11/17/05. November 25, 2005 through May 25, 2006 during bi-weekly telephone calls was assured that the refund was being processed.

Letters from Windstorm dated 1/20/06, 2/21/06, 4/25/06, 5/12/06, and 6/13/06 "Please be advised this should post shortly to your account."

Letter dated 7/20/06 requested a bank statement providing proof of purchase. This was sent FedEx and signed for 8/1/06.

E-mails 7/28/06 and 8/7/06 "Please be advised that a check will be mailed to you . . . I apologize for the delay in this matter."

Letter 8/25/06 "Upon reviewing the information in our database (for the buy 1 get 1 Windstorm Special) it was noted your order was cancelled, your refund will be issued shortly."

E-mails and letters have continued promising a refund, but it has never happened.

Sandy
Richardson, Texas
U.S.A.

This report was posted on Ripoff Report on 01/10/2008 07:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/igia/new-york-new-york-10016/igia-stormvac-windstorm-removed-29525-from-our-account-order-cancelled-funds-never-r-298682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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