Complaint Review: Getaroom.com -
- Getaroom.com United States
- Phone:
- Web: Getaroom.com
- Category: Hotel REservations
Getaroom.com Scammed me of $2,310.01 Internet
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I booked a reservation on January 7th using Getaroom at 7:52 pm. The booking was for January 10th to January 20th, at a cost of $2,310.01. Immediately after realizing the taxes were loaded, I cancelled that reservation and received a confirmation of cancellation at 8:11pm. I then booked the same hotel, same period with booking.com.Their price was $1,368.00. I got to the hotel on January 10th and the lady at reception said to me there are two reservations in the system for you. I said to her, one of them was cancelled and showed her the confirmation of cancellation. She advised me to call the company and just confirm the cancellation because it was not showing as cancelled in the system of Sheraton Suites. I did so immediately, spoke with a gentleman who assured me that Sheraton Suites will receive a cancellation and I would not be charged. I felt comfortable that all was in order. I returned from my vacation only to find that this company, after all of that still put the charge through my account for the $2,310.01. I found this to be unethical, abusive and downright crooked.
This report was posted on Ripoff Report on 02/04/2018 06:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/getaroomcom/getaroomcom-scammed-me-of-231001-internet-1427238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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