Complaint Review: getaroom -
- getaroom United States
- Phone: 866-435-0808
- Web: https://www.getaroom.com/
- Category: Hotel REservations
getaroom They represented themselves as the Sheraton when they were a 3rd party booked me into a room in a hotel that had been on strike for 4 weeks Internet
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They didn't say they were a 3rd party site booked me into a hotel that had been on strike for 4 weeks and was unable to find any other rooms under 1k ON October 29th 2018. I booked a room through I thought was the Sheraton website at no time was I told this was through getaroom. I only found this out after booking the room and getting the email conformation R1278805723. I was supposed to be in a room from 11/1-11/4 when I arrived at the property I saw a picket line and when I asked how long the strike had been going on for I was told by the front desk 4 weeks. No one at getaroom informed me of this I was subjected to having to cross a picket line from 6am-10pm through my stay the picketers had bull horns, drums and other noise making equipment. In addition from 10pm-6am the picketers would set off car alarms every 20 minutes to ensure you couldn't get any sleep. When I called to see if they're were any other rooms available none under 1k a night were available. When I called getaroom they informed me all they were responsible was to provide me with a room no matter the condition. I was bitten by bed bugs, had to clean my own room, and had no services at all whatsoever offered to me. Now that I've done some research on the internet I find I'm not alone there are hundreds of people this has happened to receiving horrible customer service
This report was posted on Ripoff Report on 11/12/2018 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/getaroom/getaroom-they-represented-themselves-as-the-sheraton-when-they-were-a-3rd-party-booked-me-1467194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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