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Report: #1480926

Complaint Review: Exact Data - Chicago IL

  • Submitted:
  • Updated:
  • Reported By: Craig — Hemet CA United States
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  • Exact Data 33 N Dearborn Street, Suite 200 Chicago, IL United States

Exact Data I purchased a business data list for ECom companies with under $1 million annual revenue. They gave me a list of over 2,300 that included over 700 listings of Amazon. My receipt for this list indicated that I had ordered companies with under $1 million, but it's obvious they gave me companies over $1 million. Chicago IL

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After I discovered the error, I reported it to the salesperson, Dante Duckett.  He wrote back, saying the receipt had a "typographical error", but that they gave me businesses under $1 million revenue.  I asked about the over 700 Amazon listings and he said they all must be under $1 million revenue somehow, even the corporate ones!  I contacted their customer service, and they never responded. 

I got a call today from them asking how I liked the list, and I told the girl it was a waste and explained my problem.  She said I had to "finish" the list (meaning I had to call or email every one) before they would consider any sort of reparations.  To go through a list of that size and keep track of all the responses would be very time consuming and expensive, so I told the girl that wasn't satisfactory, and she responded that's just what it takes to get them to reconsider my issue, but offered no guarantees I would receive a fair settlement.

This report was posted on Ripoff Report on 06/24/2019 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/report/exact-data/chicago-il-i-purchased-list-1480926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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