Complaint Review: Dollar, Dollar Rent A Car - Philadelphia Pennsylvania
- Dollar, Dollar Rent A Car Phila. International Airport Philadelphia, Pennsylvania United States
- Phone: 800-800-5252
- Web: dollar.com
- Category: Auto & Truck Rental
Dollar, Dollar Rent A Car Misrepresentation Philadelphia Pennsylvania
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For our trip to the Phila. area on January 19, 2018, I ordered, through Southwest Airlines, a MID-SIZED automobile from Dollar.com. They indicated that I would receive a car similar to the Dodge Avenger which is a mid-sized auto. I received a Toyota Corolla, listed by Toyota and auto websites such as Edmunds, as a COMPACT vehicle. Dollar insists that this is their idea of a mid-sized vehicle and refused to remedy the issue. I had to endure a smaller, under powered vehicle. I believe I am entitled a significant refund for this misrepresentation and the lack of comfort we had to endure for the trip. Their representative could not explain how the mid-sized Dodge Avenger is the same category as the Toyota Corolla.
This report was posted on Ripoff Report on 01/30/2018 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dollar-dollar-rent-a-car/philadelphia-pennsylvania/dollar-dollar-rent-a-car-misrepresentation-philadelphia-pennsylvania-1426197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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