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Ripoff Report | Doan Law Firm Review - La Mesa, California
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Report: #1042319

Complaint Review: Doan Law Firm - La Mesa California

  • Submitted:
  • Updated:
  • Reported By: Starrla — San Diego California
  • Author Not Confirmed What's this?
  • Why?
  • Doan Law Firm 4817 Palm Ave. Ste I. La Mesa, California United States of America

Doan Law Firm Service misrepresented and they only offered a partial refund La Mesa, California

*Author of original report: Doan Law Firm makes good

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I was sold a service by a rep for the firm who misrepresented the service and now no longer works for the company.

When i made them aware of the issue, they handled things very poorly and did not make me feel as though they had any interest in resolving the issue. In the end, I ended my dealings with them and hired another lawyer to handle my bankruptcy case.

They only offered a partial refund even though i made them aware of what the rep "sold" me. I would NEVER deal with them again. They never even apologized.

This report was posted on Ripoff Report on 04/10/2013 07:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/doan-law-firm/la-mesa-california-91942/doan-law-firm-service-misrepresented-and-they-only-offered-a-partial-refund-la-mesa-cali-1042319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Doan Law Firm makes good

AUTHOR: Starrla H. - ()

POSTED: Thursday, April 18, 2013

Well I was quick to fire with my posting here but let me set the record straight, as there was an apparent miscommunication with my file.

I was actually contacted by a partner in the firm who sought to make amends after reviewing the notes on my file.  He offered a full refund of all unearned fees paid on my case to Doan Law.   I was all too happy to hear back from Mr. Doan, as it was the Doan Difference that originally led me to this law firm, which I understand files the most bankruptcy cases in San Diego County. 

I received my refund (what I believe to be fair given the circumstances). Unfortunately, ripoffreport.com does not allow post removal. However, I would like to make everyone reading aware that in good faith I've posted a favorable rebuttal and fully recommend this firm if you are seeking bankruptcy relief.  The firm obviously values a good reputation and there is definitely something to be said for that.

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