CVS Pharmacy, Inc. they sold me a glass bottle of a drink that came with glass stuck to it which cut my finger and they Refused to do anything about it! woonsocket rhode island

Very Serious Complaint Against CVS Pharmacy, Inc.     Back on Tuesday, April 17, 2018, I had purchased two (2) of their bottles of Blue Buddha Organic Wellness Tea at the CVS store located at 1843 South La Cienega Boulevard, Los Angeles, California  90035  (310) 558-0373 at approximately 9:30 a.m. and I bought the bottles for the sole purpose of my workout at the LA Fitness location just outside of the store.   Unfortunately, when I opened up one of the bottles, I ended up Cutting My Finger because one of the bottles had at least Two (2) Pieces Of Glass Stuck To The Bottle In Two (2) Different Places.     Furthermore, the glass obviously came from the Side Of The Bottle and was Not Just Put There Out Of The Blue and Yes, I did contact the manufacturer who told ME that All Of Their Bottles Are Extremely Well Made and will Not Break, however, the Question That Still Remains is How Did The Broken Pieces Of Glass That Cut And Injured My Finger Get There?  

Well according to the manufacturer this was caused by one and/or by several of Your CVS Health Employees Who Were Careless With Their Boxes and/or Products and May Have Hit Them Against Something During The Transportation and/or Movement Process Which Could Include Throwing The Boxes Around and/or Mishandling Them.     In Any Case, CVS Health Is 100% Responsible For The Cut On My Finger Because Their Employees Have Allowed Other Pieces Of Broken Glass From Their Other Products To Land and/or Remain On The Blue Buddha Organic Wellness Tea Bottle that I had purchased on that day!  

Please Note:  Furthermore, during my experience with Your Product, I did Not Drop The Bottle At All and I attempted to consume it during one of my Workout Classes at LA Fitness where the incident happened.   In Fact, I still have the bottle in my possession, including the two (2) pieces of glass that were connected to the bottle which I have kept in an envelope.    Moving Right Along:  When I finished my workout, I then made an immediate appointment to see the office of Doctor Dale Prokupek and seen the Nurse Practitioner who took additional photos, made a report and gave me some Bacitracin Antibiotic and Alcohol Prep To Use For The Next Three (3) Days.    The contact information for the doctor's office was located at:   Doctor Dale Prokupek 8641 Wilshire Boulevard  Suite #100 Beverly Hills, California  90211 (310) 360-6807 (1)   Please NOTE:  In Addition:  If You Need The Store Receipt Showing Proof Of Purchase.   My Response:  I was in a rush to get to my Workout Class This Morning and did Not Take The Receipt With Me, however, I did go Right Back To The Store at around 12:00 p.m. that Very Same Day and Filed An Incident Report with Mr. Juan Ramirez, Store Manager and even he could see the broken pieces of glass on the bottle as well!   Please Note:  I have already Filed An Very Serious Complaint With Their Customer Relations Office and was Only Given A Case Number and No Resolution Was Ever Provided!  

Enclosed, in the attachments, please find pictures showing You My Injury and Pictures Of The Glass Bottle Showing You Where The Glass Was Located That Caused My Injury for your reference and further review.   Since No Resolution, Nor Response Was Ever Properly Provided, I therefore Have No Other Recourse Except To Go To Small Claims Court And Solve It There!   CVS Health Has Absolutely No Respect, Nor Dignity For Any Of Their Customers and Accepts No Responsibility For Any Of Their Negligence!   Thank you.   Sincerely yours,           Howard Paul Shore Angry And Upset CVS Health Customer    /HPS Enclosures:  Please See The Attachments For Pictures Showing You My Injury And Pictures Of The Glass Bottle Showing You Where The Glass Was Located That Caused My Injury For Your Reference And Further Review.  Thank You.