cutlery corner jim frost-owner ordered one thing,but received another, never got what i payed for, late packages,some swords handle were damaged,on the show they say that you have 30 days to return item,but when you call, they say ooltewah, Tennessee

Cutlery Corner, messed up, atleast four orders. everytime they mess up an order, they want me to send my order back, first i was told I had 30 days, when i call them they tell me i have 2 weeks to send back and pay for postage. I spent my money on these knives and now i don't have the money to send them back, because they want you to pay shipping and handling before i can get my refund, and i'm nor sure i'll get my refund back. I ordered some knives and some pieces were missing, i called them them and they said they would replace them and they never did.