blockbuster at home blockbuster at homedish network Never receive movies Internet

We had Blockbuster at Home (DVDs in the mail) as part of our Dish Network subscription.  We would often wait a week, sometimes 2 or 3 weeks to get a replacement movie.  The first time we called to complain, we were told we had to have at least 10 movies in our queue to get a movie!

After that, we always kept 10-20 movies in queue.  Finally, we waited more than a month to get our next movie.  We called, and were told to add "10 more" movies, if we expected to have one sent. 

This was included in a Dish Network package that included a few extra channels.  Though we are pleased with Dish as a whole, Blockbuster at Home was awful.  We cancelled, and switched to Netflix.  We now get two or three movies a week. 

We like Blu-Ray discs for the full 7.1 channel sound.  Getting them thru Dish/Blockbuster is a scam.