Complaint Review: Air Canada - Montreal Quebec
- Air Canada 7373 Boulevard de la Côte-Vertu Ouest Montreal, Quebec Canada
- Phone: 5144225855
- Web: http://www.aircanada.ca
- Category: Airline Companies
Air Canada they never reimbursed me for the stolen articles from my luggage, they lied about the time to turn in my claim, they declined my claim for damages/losses, they are very selfish and cheap, they find excuses NOT to pay me for my loss, etc. Montreal Quebec
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When I arrived in Caracas, I did fill out an Air Canada Damaged Baggage/Lost Property Report. Furthermore, when I arrived at the place that I was staying at out in Maracay, Venezuela back on Saturday, October 12, 2013, I also contacted their 1-888-689-2247 phone number to File A Claim and received File Number: CCSAC 12897.
During the conversation with the 1-888-689-2247 phone number that I called to file the claim, I was also told to go on to the website and file the Air Canada Baggage Declaration Form which clearly states on their website that it must be Completed And Sent In Within 21 Days From Your Arrival Date [and in this case, I had it processed by the United States Postal Service within 21 Days back on Thursday, November 1st, 2016 which is within the 21 Days according to the United States Postal Service Stamp indicated on my receipt] and NOT within the Seven (7) Days As Indicated In Their Response Letter Of Decline dated on Thursday, November 14, 2013 which came back from Oge Ogbechie, Baggage Claims Specialist.
After receiving the Bogus Lying Decline Letter from Oge Ogbechie, Baggage Claims Specialist, I immediately contacted Ms. Yvette Poch, Executive Assistant To Mr. Calin Rovinescu, President And Chief Executive Officer at: (514) 422-5855
The News Only Gets Worst: Back on Tuesday, November 26, 2013, I received another response letter this time coming from Ms. Natalie Brisebois, General Manager - Baggage Claims and in her letter she makes constant excuses to find Fictitious and Untrue, Illegitimate Reasons of Why I Do Not Deserve To Get Reimbursed For My Stolen Articles From My Luggage. For example, she states that the 21 day time limit does NOT count towards my Missing and/or Stolen Luggage and/or Articles from Inside Of My Luggage and that I was supposed to make a Claim In Writing Within Seven (7) Days Which Was NEVER Told To Me Until After I Had Filed My Claims Within The (21) Days From The Date Of My Arrival As Explained Earlier On In My Negative Review.
Please NOTE: I beg to differ on that, however, I did Make A Claim Over The Phone In Less Than Seven (7) Days and was Even Given The File Number of: CCSAC 12897 as mentioned earlier.
Basically this company is Too Cheap and Selfish To Take Care Of Their Customers and if this would have been with Any American Airline Company, I Would Have NEVER Been Mistreated And Abused in the Low Class, Deceiving Manner That I Already Had Been Through With Air Canada.
Since they have Refused To Legitimately And Honestly Reimburse Me For My Small Losses which are only for $500.00, I have already Filed A Small Claims Lawsuit Against Them and will see them in the Los Angeles Superior Court on
I Will Never Use Air Canada's Services Again And Neither Should You!
Thank you for Nothing!
Sincerely yours,
Howard Paul Shore
Angry And Upset Air Canada Former Customer
/HPS
This report was posted on Ripoff Report on 09/11/2016 01:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/air-canada/montreal-quebec-h4s-1z3/air-canada-they-never-reimbursed-me-for-the-stolen-articles-from-my-luggage-they-lied-ab-1327500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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