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Report: #1513662

Complaint Review: Puls Technologies - San Francisco California

  • Submitted:
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  • Reported By: Harold R — Powder Springs GA United States
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  • Puls Technologies San Francisco, California United States

Puls Technologies Inc. Appliance Service Beware San Francisco California

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My 3 year old Whirlpool refrigerator stopped cooling so I went on line to find a appliance repair and found next day service so I went on line to apply for service. Puls Home Services called me back and did send a person the next day, so far so good. The guy that came looked at my refrigerator and said he could not fix it he was more of a handyman. He charged me $92 and I paid with PayPal account. Then he tried to sign me up for a home warranty program and I refused, he keep trying to talk me into it but I keep refusing told him I was not interested at all.

He finally left and I called a real technician to come out. I was unhappy they charged me $92 for the call but I did tell them to come out, money down the drain. A while later I received an email from PayPal that Puls was charging another $29 to my account for a monthly service contract, I immediately called to Puls to protest and was told no problem they would cancel the service contract, The next email from PayPal was an additional $47 charge for cancelation of contract. I called an was told there was nothing they could do that's their policy.

Now I have the $92 and additional $76.34. PayPal dispute would not reverse the charge because Puls told the I authorized the service contract, They are a total scam and I advise you keep away from them at all cost. The refrigerator had a bad condensing coil which was covered under warranty by Whirlpool I had to pay $160. service call and it took 2 months to get it fixed.

This report was posted on Ripoff Report on 11/14/2021 06:40 PM and is a permanent record located here: https://www.ripoffreport.com/report/puls-technologies/san-francisco-california-1513662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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