Invicta Watch D.Denning E.Duchane I returned an Invicta watch through their Tampa, Fl., retail store in Dec. 2019, for repairs that should have been covered by their 3 year warranty. I had the watch a little over a year. Hollywood Florida

Invicta did not honor their warranty and accused me of damaging the watch. I did not abuse the watch, but they wanted $79 to repair it. I've had the watch for one year into a 3 year warranty. They returned my watch still broken and this is the second watch I've bought from them.

I asked for proof that showed I damaged the watch and the manager I spoke to said he would email me photos of the disassembled watch which, he says, is standard procedure before they repair every watch. So far I haven't gotten any photos so I'm suspicious of this assertion by this manager.

It's my opinion that Invicta watches are of poor quality. They look great on the outside, which is their selling point, but the working parts are substandard and meant to fail so they can extort money from customers through their repair center. I want my watch fixed or replaced and for Invicta to make quality watches that will last a lifetime if cared for.