Egumball Inc Egumball Egumball takes your money and provides little of whats promised Internet

When we/you claim your Google Places listing for the first time it is Google standard policy to remove a listing from competitive searches for an average of 4-6 weeks until a listing is authenticated. Though your listing is visible to the public within 72 hours it is limited to searches by your company name.

It is interesting to know that over the six months of service you claim to have a) replaced our domain name and b) reclaimed your listing by entering your pin code. This is against our terms of service as it interrupts service. One reason we do not guarantee results.

Important Note: It is Google standard to remove a listing from competitive searches for 4-6 weeks after a listing is verified.

Here is what we see.

1) We claimed your listing on (date unknown). Your listing is not available for competitive searches for 4-6 weeks from (date unknown). LISTING DOWN FOR 4-6 WEEKS

2) You claimed to have replaced our domain with another domain name to see if our traffic reports would flag the change. Since this action would require a separate claim, this action would indicate that your active Google Places listing was interrupted and reverified, which would require another 4-6 weeks of verification from Google. LISTING DOWN FOR 4-6 WEEKS

3) You claim to have had to re-establish a pin code. This action would remove your Google Places listing for another 4-6 weeks. LISTING DOWN FOR 4-6 WEEKS

As you can see we were playing tug-a-war with your listing. Although we can appreciate your testing of service, you cannot reverify your listing within a six month period three times. This created 3-4 months of down time.

Our template product is a "template" for those who need a quick template site who an immediate website presence while a new website is in development. This website meets Google Places NAP requirements which helps improve your confidence score. Pulling this site off reduced your overall confidence score.

We do monitor our Google Places listings and we rely on a number of reports not just server traffic. It would have been more productive to ask us for a traffic report illustrating keyword and referrer traffic as opposed to working against us.

You are paying for citation development, video marketing and Google Places maintenance. The citation service takes time to update through our gateway which channels your information throughout a rather robust list of local directory subscribers. This process takes time.

If you could post back your customer information we would be more than happy to post back more specific and detailed information which can help answer your issue. Alternatively you may contact our customer support manager at 800-890-8940.

Thank you.