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Report: #153707

Complaint Review: Consumer Reward Network - Canoga Park California

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  • Reported By: Amsterdam New York
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  • Consumer Reward Network 6433 Topanga Canyon Blvd. Canoga Park, California U.S.A.

Consumer Reward Network Fraudulent, Misleading, Mindless, Ripoff Canoga Park California

*Author of original report: Still Telling Lies!

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My boyfriend took a call from Consumer Reward Network that left me a couple of hundred dollars in the hole... he was given a simple enough pitch hat my phone number was chosen as a "frequent shopper" in our area and I'd won $500 in coupons to use at the local Wal-Mart. (I'm a single mom of two, so my b/f thought I might use it.) He verified that all I'd have to do is pay $4.95 s/h to get the info or coupons or whatever. He verified, more than a fe wtimes, that nothing but the $4.95 would be charged to my account.

The folling week I call to see what checks cleared, and I was some $200+ negative! I got the numbers and names of who took the funds and immediately started making calls. I was told that I was called aon such and such a day and enrolled in whatever program... I demamnded for them to be cancelled and was told I'd geta refund. Good enough for me, but I also had $84 in overdraft fees that they needed to pay cause I never gave them authorization to take the money from the account. (The account doesn't have my b/f's name on it.)

I was glad enought to be getting a refund but come on, a single mom of two... I still can't afford to loose the $84. In a nut shell, I was given the worst run around throughout the whole issue, was hung up on at least twice, was told that I couldn't speak to a supervisor, and was more than at least a hundred times that I was being recorded. After all this, I did my own research and found out that the company goes by at least a dozen alias's, has at least a dozen phone number that all lead you back to the same people, and have only one P.O. Box.

I did the following... verified with one of thier reps that they had the WRONG person on the account, but was still asked to send in more proof that it was wrong...was told at least three times that I could listen to "my recording, but ultimatelt was told I could NOT, because it "is not you"!... Spoke to a "supervisor" that could not tell me how long the business had been running, has no fax but runs nation wide, and cannot transfer calls because their "phones can't do that".

I gave them such a hassle, that the supervisor even had the audacity to accuse me of not being me! She even tried to tell me that it was my husband that signed me up-not knowing that we've been separated for almost a year and has no acces whatsoever to my hone/phone!

My brother, who lives 30 mintes from where I do, happened to get a call with a similar offer only a week or so after I'd been scammed! He was smart and jerked them around with sarcastic comments and questions until they hung up on him!

At that point, I was so disgusted I took action by filing with this website, the BBB and the Atorney General! If I hear anything... I'll definately let you know! They are very convincing people with heavy accents, but don't let them scam you too!

I Spoke with reps named Harold Poe, Dao Dwyane, and Phoebe. I have last names and rep numbers, but not with me right at the moment.

J.
Amsterdam, New York
U.S.A.

This report was posted on Ripoff Report on 08/15/2005 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-reward-network/canoga-park-california-91303/consumer-reward-network-fraudulent-misleading-mindless-ripoff-canoga-park-california-153707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Still Telling Lies!

AUTHOR: Jenise - (U.S.A.)

POSTED: Wednesday, August 17, 2005

I had made a report to the Better Business Bureau on Monday and they have contact me back...When they called "Consumer Rewards Network" to get information, CRN told them that I could not be found in their system by name, telephone, number, address, or zip code! I had to fill out additional information for the BBB about what information that I "originally" gave them. The kicker, is that each time I called to argue with CRN, in order to pull up my account info, they asked for my phone number!...then I was asked to verify the address and name on the account. From there they began telling me "I'm sorry this" and "I'm sorry that", and "our computers are down", and "there is no supervisor available", and were even able to tell me exactly when they had called my home and I supposedly accepted the programs...I gave the BBB what they asked for but I'm not through with this company. I've since aquired the names and address of all the places that they say they offer discounts to and have begun mailing them letters with copies of the information. I have prepaired letters the local papers and tv stations to get the word out about this scam...we'll see where it goes.

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