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Report: #1185780

Complaint Review: ESPOW - Internet

  • Submitted:
  • Updated:
  • Reported By: Tom — Northampton Pennsylvania
  • Author Not Confirmed What's this?
  • Why?
  • ESPOW Internet USA

ESPOW Espow International Limited Non-Delivery of goods. No email contact. No updates. Invalid promises. Internet

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I placed and order from these "people" on 10-7-2014 and waited a few days and didn't get any updates at all.  I finally placed an email to customer support.  I was told that the item was out of stock for a while now - but they stilll took my money.  About 8-9 emails back and forth (which takes them at very least a day to get back to you) and I got the run-around each time.  "Sorry" this and "Our apologies" that and blah blah.  Here I am now almost a months later and still nothing.  

 

They emailed me almost a week ago stating that the "Item has Shipped" but of course FedEX didn't have a tracking # for them yet but they would get it within 1-2 days at most... here I am almost an entire week later with no tracking # and accoring to their site; my item still isn't shipped!  I've placed another email 2 days ago asking them about this and now I'm not getting any emails in return.

 

I find it funny that they were "out of stock on the item" but they are now offering new color variations of the item on their website to order.

 

I spend a lot of money for a gift for my brother and it doesn't look like he'll get it in time (or at all for that matter).  AVOID ever getting anything from them.  I'm giving it until tomorrow at which point I will be contacting my family lawyer to see what we can do.

This report was posted on Ripoff Report on 10/30/2014 05:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/espow/internet/espow-espow-international-limited-non-delivery-of-goods-no-email-contact-no-updates-1185780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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